Best Practices For Onboarding Remote Employees

It’s particularly important for remote employees, who may not have in-person contact with other team members or access to the same resources as their on-site counterparts. It is essential to understand that every remote employee onboarding requires a set of individualized onboarding activities to effectively assimilate themselves into the job, team, and culture. The coronavirus pandemic means it’s not likely you can’t bring your remote employee to headquarters for the first week of orientation. But it’s easy to use video conferencingand internal messaging software to introduce your new hire to coworkers. This allows new hires to be more comfortable in conversations that create personal bonds. Video conferencing allows employees to make eye contact and observe facial expressions that are important to interpersonal communication. Fine-tuning this process will save both you and your remote workers lots of frustration.

remote onboarding best practices

Your remote employees have their own setup where they will be working, and you need to make sure that they have what they need. For examples, do they have a dedicated workspace at home or will they need to rent a desk at a co-working space? Are they using the same operating system as your teammates or do you need to provide them with a work laptop? You might even consider getting them a second monitor to boost productivity. Ensure you have all the necessary contact information for your new remote employee well before their first day.

Remind Managers To Set Specific Goals And Expectations

Create the space for your new colleagues to ask about the way things are done as well. As soon as a candidate accepts the job offer, find an opportunity to make them feel a part of the family. Reckitt, the global consumer products company, sends a care package to new employees’ homes before their start date. It’s filled with the company’s products, and a warm note linking the products to the company’s mission.

  • Being able to put a face to a name is beneficial for everyone involved and can go a long way to helping you integrate more quickly into the team.
  • Take a proactive approach and make sure that you welcome them even before they start their first day.
  • Make sure to leave time for new employees to ask questions about the inner workings of your service, pricing, and the history of your product.

As expected, new hires usually have much to take in during their first days. Lack of familiarity with your systems and processes can make them anxious. A good onboarding process makes new employees feel welcome and brings them up to speed on company procedures, policy, and culture. List down the interests and values you expect from employees and explain how the company supports those values. Like other employee resources, you should also ensure the statement is accessible to remote teams. New employees will appreciate receiving an email or package from their manager or coworkers welcoming them to the company. It’s also a good idea to send a list of resources for remote workers so that new hires know where to find everything they need to do their jobs effectively.

Set Clear Expectations

However, this isn’t always practical since remote employees usually work from various locations. If that’s the case at your organization, you can easily conduct a virtual gathering via a Zoom video conference. Fortunately, a well-planned virtual onboarding program can address these questions and more.

  • Use Bonusly to dole out recognition as your new remote employees complete their first projects and achieve their first goals.
  • It can be difficult for new hires to mingle with the team, especially in a remote setup.
  • We’re here to help you make sure that doesn’t happen to you, so you can create an excellent virtual onboarding program any new hire will find valuable.
  • Employees hired to work remotely will have different needs than their in-office counterparts.
  • COVID-19 has presented many challenges to HR professionals but with the right software, you can rise to the challenge and implement a remote onboarding strategy that works.

Other tools to consider are video conferencing tools, e-signing tools, applicant tracking systems, helpdesk software, and more. This shift in market trend indicates that you need to embrace remote onboarding and this blog post will help you with that. Giving employee feedback can significantly benefit both managers and their personnel.

Get New Remote Hires Set Up Ahead Of Their First Day

Virtual Backgrounds Customize your meetings with our free backgrounds. Make use of essential technology such as knowledge bases and Learning Management Systems to impart information to your new hires. Here are the benefits of an employee knowledge base for your new hires. Have company leaders or top performers tell their stories and share experiences in a Ted-talk style video or a blog post. New hires waiting on the first day often have tons of questions swirling around their heads.

It can be frustrating and demotivating for new hires to struggle to access the necessary tools for work and communication. For example, if you’re using productivity tools, such as Slack, Trello, and Google Drive, you need to ensure they have the correct login details or user accounts. Be sure to make this information accessible within the tools you’re using for work.

Remote Onboarding Best Practices And Ebook

Introduce employees to a range of communication and productivity tools. Asynchronous training experiences are learning and training that occurs simultaneously, such as watching training videos and interacting with other learning materials. As an example of what you can expect with virtual onboarding, let’s mention some popular methods and what they entail. By making each module shorter, it is easier for new hires to digest and retain essential information. Smaller modules also make it easier for all of your employees to return to the training if they have any questions. What do you love doing in your spare time, and what type of manager are you? These are all essential questions you need to answer in the job description to avoid wasting your or potential candidates’ time.

In today’s device-centric world, the simple fact is that mobile access to your onboarding program has become a fundamental requirement. Candidates are no longer tethered to the confines of a desktop computer nor encumbered by stacks of paperwork. Checking in regularly with a new employee allows you to assess the effectiveness of your onboarding process as well as making sure that the employee is progressing as expected. In a remote working environment, usernames and passwords can be compared to giving an employee a set of keys to your office – so care must be taken when sharing them. After all, malicious hacking attacks occur every39 seconds and the average cost of a data breach is $3.9 million. These factors can often be more pronounced when workers need to be onboarded remotely as part of a virtual team. We all know what our first day in a new job feels like… The unfamiliar surroundings coupled with new faces and unknown technology.

Why Remote Employee Onboarding Is Vital

If you have any suggestions that could have helped you have a better start at the company you can share that for future employees to benefit. Remote communication remote onboarding best practices is a different animal than in-person office talk. No longer can you swing by someone’s desk or grab a quick coffee and talk on the way.

Your remote onboarding process should provide that same support network for all remote employees. Remote workers should have easy and consistent access to their supervisors to make sure there is a constant flow of communication. The remote onboarding process is not one that any business can afford to be passive on. Resigning this introductory experience to a virtual onboarding checklist can be a worrying start to your employee’s careers and may set a bad example of what they can expect moving forward. Invite existing employees to come and speak on their experiences with the company.

How To Build A Startup Engineering Team

Your onboarding team should also ensure that company-specific software and programs can be accessed and loaded remotely. These remote onboarding challenges are important to take note of, but they should not deter you from proceeding with your virtual onboarding process. The benefits are more than worth it, and this is not a challenge that you have to undertake on your own. Filo offers helpful advice and guidance that has enabled businesses to accomplish their onboarding goals. For a strong partner to help your business efficiently establish a virtual onboarding process, consider Filo for training and onboardings that your employees will remember and appreciate.

remote onboarding best practices

Things you should be aware of, at a minimum, are the company values, your team’s objectives and your own individual goals and responsibilities. Additionally, determine your schedule for availability to attend any necessary meetings early on. You will also help the employee be fully absorbed into the organization.

How To Run A Successful Remote Team Meeting

They will be encouraged to document their knowledge ready for use by coworkers instead of hoarding the knowledge in their heads. Connect the new employee with veteran team members in a mentored relationship to better understand business goals and values. It’s important that new employees become a functional part of the team. Introducing them to other team members, and where to turn for help, builds relationships that are important to job satisfaction and performance. Some companies also establish a buddy-system of sorts, where the new hire links up with an already-existing employee. In large companies especially, many new hires may not know who to contact for what. Their “buddy” can introduce them to people of different departments and do occasional check-ins to make sure that the new hire is getting acclimated.

Send Them Some Company Swag

Video calls make it easy for new employees to “hang out” with new co-workers as they go about their business on a typical day. Create an all-purpose remote employee satisfaction survey to use after onboarding, on a regular basis. Ask managers to bring new employees into crisis/urgent projects and other problem-solving events.This gives new employees a chance to show off their skills and feel like a necessary part of the team. Create an interactive checklist or task board for transparency.This provides transparency and keeps managers from feeling a need to check in constantly. If you require employees to provide some equipment, send them an interactive survey checklist to confirm their needs are met.